Farmers Insurance - Rani Alfers IconFarmers Insurance - Rani Alfers

15400 Knoll Trail Drive #112, Dallas

4.9 184 reviews

  • Avatar Felisitas Riley ★★★★★ a week ago
    We've been working with Rani Alfers for several years and she always provides excellent service. She and the team stay in touch throughout the year and follow up with us each year during renewal to review our coverage. They have always … More been there for us and help us find the best solutions for our needs. They are there to help every step of the way when we need to file a claim. Thank you, Rani, and Farmers Insurance!
  • Avatar David ★★★★★ a week ago
    Always the best insurance agent!
  • Avatar Kelli Witzell ★★★★★ a week ago
    Robert was amazingly nice and had everything I needed taken care of in one call. Would absolutely recommend to anyone needing insurance with a smile.
  • Avatar Julie Casto ★★★★★ 2 months ago
  • Avatar Louise Cowan ★★★★★ 2 weeks ago
    Great customer service and follow through.
  • Avatar Tynetta Lamb ★★★★★ 3 months ago
    Colin was very helpful and understanding made me feel very comfortable and important and he took of concerns
  • Avatar Trisha Rodick ★★★★★ 5 months ago
    Very Customer oriented and provided all the information I needed to purchase insurance.
  • Avatar FERNE WEIMER ★★★★★ 5 months ago
    Annual renewal appointment led to saving money on auto and home insurance.
  • Avatar Amanda Upchurch ★★★★★ 6 months ago
    Collin is great! He helped me out of a bad situation that ended up saving me 130 dollars a month! So greatfull thank you!
  • Avatar Mona Galloway ★★★★★ 6 months ago
    Excellent service. Prompt response! Savings cant be beat!
  • Avatar Apolinar Mendoza ★★★★★ 6 months ago
    I just want to say thank you to Miss Alfers And all her team and I can say that’s very professional and very kind and I recommend her services and I wanna say thank you again.
  • Avatar Diana Hernandez ★★★★★ 7 months ago
    Rani Alfers agency is prepared to help you find what you need and work at your side until you are satisfied. Thank you Mr. Robert for your help
  • Avatar Myra Classic Stylist ★★★★★ 8 months ago
    Collin was extremely helpful and affective in taking care of my insurance needs for both my car and home. His professionalism and thoroughness was beneficial to saving me money.
  • Avatar Mark Andrew Zwartynski ★★★★★ 11 months ago
    The folks at Rani Alfers Farmer’s Insurance Agency are professional, knowledgeable, efficient and courteous. They truly go out of their way and do all they can for their customers!
  • Avatar Jennifer Cloud Esq ★★★★★ a year ago
    Rani's office brought my coverage down significantly, worked with me on what coverages to change, canceled my other insurance policies for me, worked with roofer to get info that was needed, etc. Really just went all out on helping … More me! I would highly recommend.
  • Avatar Joanne Bondy ★★★★★ a year ago
    Emily was very pleasant, helpful and professional when I needed to revise some of my information. She helped me take care of business without wasting time. Great job Emily! Thank You
  • Avatar Armando Esquivel ★★★★★ a year ago
    I have been for about ten days to resolve this matter on the vehicle to get the check and it took about 30 minuets for Robyn to fix it , and trying to find another policy for my grandson to drive the new vehicle and it took about 5 minuets … More for Robyn to fix that problem please this lady is perfect for this job or any job she can talk to people and understands how to solve problems she is outstanding.
  • Avatar Kait Nicole ★★★★★ a year ago
  • Avatar Judy & Blake Sherbert ★★★★★ a year ago
  • Avatar Aravind Reddy ★★★★★ a year ago
  • Avatar Rochelle G ★★★★★ 2 years ago
    I have been with this Farmers Ins agency since before it was Rani Alfers Agency. But I've never called to talk about making policy changes because, let's face it, talking insurance coverages is not the most fun to be had. I finally … More made the call and I'm so glad I did! I had the distinct pleasure of working with Akisha. She was very patient in answering my many questions, helpful in explaining coverages, and detailing the options available to me. All of the information I needed to feel confident I was making an informed decision about my insurance needs. Thanks, Akisha, for making me feel comfortable with this process.
  • Avatar Elisabeth Cripps ★★★★★ 2 years ago
    Rain Alfers Farmers Insurance is alway there for us. When I need them, they are quick, efficient and very pleasant to deal with. I have used this company for many years and they have continued to serve us well.
  • Avatar Mynika Toney ★★★★★ 2 years ago
    Akisha Jones helped me out tremdously. She was very professioal and understanding. If you need a great policy at a reasonable price..Call Akisha!! She will get you right!
  • Avatar Holy Virgin ★★★★★ 2 years ago
    Hi I just want to share I just had a great experience with Damaris Perez she was awesome very Pilate and efficient I’m very happy with this agency I had my car policy with them for over decade and their customer service always been outstanding … More
  • Avatar Steve Claunch ★★★★★ 2 years ago
    Alfers agency takes care of all my insurance needs. Keeps me informed and up to date, even without me having to do research. This saves me time which saves me money!I want an insurance company that is actual human beings I can speak with … More and have coffee with, not an online entity that does not even know me.Steve ClaunchDallas, TX
  • Avatar Srinivasan Ganesan ★★★★★ 2 years ago
    Been a customer of Rani Alfers for the last 7 years & have always been impressed by the quality of service, responsiveness & customer orientation. Would highly recommend their services..
  • Avatar Myra Jackson ★★★★★ 2 years ago
    I highly recommend Akisha Jones to professionally expedite your insurance policy. She very professional, thorough and knowledgeable for the insurance policy I needed.
  • Avatar Mike Travis ★★★★★ 2 years ago
    This is an agency focused on customer service. Their representatives are helpful, professional, competent, efficient and friendly. Highly recommend
  • Avatar Joseph Boyle ★★★★★ 2 years ago
    She was great, very professional and very helpful. I’m absolutely happy with her and Farmers insurance
  • Avatar Bobby Sibert ★★★★★ 2 years ago
    Akisha was responsive, friendly, and knowledgeable. What more can you ask for?
  • Avatar Vijay Durairaj ★★★★★ 2 years ago
  • Avatar GUEVARA Alvarez ★★★★★ 2 years ago
  • Avatar Anastacio Reyes ★★★★★ 2 years ago
  • Avatar Aundrea Scott ★★★★★ 2 years ago
  • Avatar johan vorster ★★★★★ 3 years ago
    This agency has been handling all my personal insurance needs for many years so I wanted to write a short review for them. What I appreciate most of their services is that I always get businesslike solutions - tell them what you need and … More they will work out what is best for you at the best price. For the last few months I have had to make many changes to my personal insurance program and Bridgett Zahniser always exceeds all my expectations. I have been involved in many aspects of the insurance industry in my career (insurance coverage lawyer; counsel for an insurance company; and now running an insurance department for a large company), and they have always impressed me with their knowledge and expertise. I have no hesitation recommending this agency. Great Work by Bridgett and her colleagues!
  • Avatar Kame Arashiro ★★★★★ 3 years ago
    We’ve had insurance with Rani Alfers for years. We came from having AAA to moving to them. They really welcomed us in like family. We were about to have a baby and things were very stressful for us. They made the change very easy for us. … More They found the best deal for us, and not long after, they were able to help us save even more money. They always remembered to send us a card on birthdays and even congratulated us when the baby was born. They are very warm and professional. We’ve been so happy with the change!
  • Avatar Ron Fritz ★★★★★ 3 years ago
    i recently did some downsizing and went from 2 older cars to just one newer car. I contacted the Alfers Agency who has been handling both my Home and Auto insurance. and had the fortunate pleasure to speak with Bridgett.She listened to … More my needs and responded. Within an hour, both auto policies were cancelled and a new policy issued. She took care of everything and sent me the insurance card.Thank you Bridgett for all the great work. You are an asset to the Alfers Agency.Ron
  • Avatar Jeffrey Vian ★★★★★ 3 years ago
    Rani Alfers agency is very helpful in all they do. I asked for a quote and had it the same day. Price beat my earlier provider so I switched, painlessly.Later I needed additional insurance and it was issued promptly as well.I gladly recommend … More this agency to anyone.
  • Avatar Terri Brown ★★★★★ 3 years ago
    I used to dread calling my insurance companies to make any kind of changes to our policies. It seemed they always wanted to talk us into more coverage than we needed and even attempt to make me feel ignorant or scare me into adding this … More or that. I am so happy that Farmers Insurance - Rani Alfers does not do that to me! I called yesterday and spoke with Bridgett. First, she is very pleasant to talk with and very helpful. I told her what changes we needed to make and within just a bit, it was done! Thank you Rani for your agency and thank you for hiring people like Bridgett!
  • Avatar Kristin Anderson ★★★★★ 3 years ago
    We have been with Rani Alfers agency for years. Very pleased with responses and customer service.Today I left a message for some help switching over a vehicle and got a return phone call is less than 20mins.Helpful, professional and kind. … More Thank you!
  • Avatar Jim Martin ★★★★★ 3 years ago
    I usually deal with Akisha, she's great, always takes care of my needs! She was off when I called and needed help with a couple of policy changes, Christian drew the short straw, so he got help me! I must say, he was very professional, … More courteous, and dealt with my concerns to my satisfaction. I have all the faith and confidence Christian can deal with any issue that might arise. Rani, as a 30 year business owner, I know the value of great employees, they're to find, Akisha and Christian are absolutely two of them. It's nice to be able to "talk" to someone about business. Top shelf!
  • Avatar Edward Rahman ★★★★★ 3 years ago
    Had the marina where we store our boat request proof of insurance on the boat and requested additional coverage for the marina property. Senior Insurance Advisor Bridgette Zahniser, with the Rani Alfers Agency, gave us a very reasonable … More quote, sent over all required documentation to the marina, and forwarded updated policy information to them as requested. I was impressed with Bridgette’s timely and professional assistance with this matter. Thanks again Rani Alfers Agency.
  • Avatar Weaving Rainbow ★★★★★ 3 years ago
    All the people I've communicated with at Farmers Insurance - Rani Alfers have been wonderful. They've been patient with my question, helpful, and have told me about different options for my policies. I highly recommend these … More folks!PositiveResponsiveness, Quality, Professionalism …More
  • Avatar erik colburn ★★★★★ 3 years ago
    Moving back to Texas when we weren't expected to have to move can be stressful.Having an agent that helps alleviate that unwanted stress is huge!Akisha, who works at the agency went above and beyond giving us the most for an affordable, … More acceptable price to protect my family, our home and vehicles.She took the time to answer our questions andi break down the costs as why they were recommended which many agencies tend to fly through.We were extremely happy with how the agency treated us and stayed in contact as all our policies were decided on.
  • Avatar Caserea Townsend ★★★★★ 3 years ago
    I have been a Rani Alfers Agency/Farmers Insurance customer for several years. I have Homeowners and Auto Policies. When I could no longer afford the annual policy, one of the agents by the name of Bridgett Zahniser went above and beyond … More the call of duty as a Licensed Agent with Rani Alfers and did whatever it took to make sure I continued to be a customer of the Rani Alfers Agency. Along with Bridgett Zahniser, Kelly Dossman also stepped in to help decease the annual cost of my policy. Rani Alfers Agency/Farmers Insurance is a great company to do business with, rest assure my family and I will continue to be customers who appreciate their wonderful customer service.
  • Avatar Cassie Kang ★★★★★ 3 years ago
    Bridgette was so helpful. She responded to by email quickly and addressed my concerns with solutions. She was very thorough in presenting options that were custom to our families individual needs and lifestyle. I felt very taken care of. … More Thank you Bridgette!PositiveResponsiveness …More
  • Avatar Allison White ★★★★★ 3 years ago
    Wow! I had a very productive meeting with Akisha Jones today. She was able to give me a quote that was $500 a year cheaper than my renewal cost would have been if I had stayed with Allstate. Thank you sooooo much! I am a happy woman! … More
  • Avatar mike metzger ★★★★★ 3 years ago
    The entire team at Rani Alfers is awesome! Akisha and Bridgett are incredibly supportive! I'm a happy new client.PositiveResponsiveness, Quality, Professionalism, Value …More
  • Avatar Calvin Presley ★★★★★ 3 years ago
    Bridgett was fantastic in handling my communication with the mortgage company. She was expeditious and pleasant to work with. 5 stars.PositiveResponsiveness, Professionalism …More
  • Avatar Olga Smith ★★★★★ 3 years ago
    Alisha, is my now forever agent. She was attentive to my needs, understood what I needed and promptly responded. Customer service is everything and she nailed it.
  • Avatar Cynthia Wright ★★★★★ 3 years ago
    All members are professional, prompt, helpful, as well as friendly. I find them very easy to work with, as well as having everything covered, completely explained to me and questions fully answered. No runaround.PositiveResponsiveness, … More Quality, Professionalism, Value …More
  • Avatar MECHE DAVIS ★★★★★ 3 years ago
    I'm so glad I decided to choose this agency! Akisha is the best at what she does and has a great customer service spirit!PositiveResponsiveness, Quality, Professionalism, Value …More
  • Avatar John Stevens ★★★★★ 3 years ago
    I spoke with Kellye. She couldn't have been more pleasant or helpful. Took care of everything I needed in a very timely manner.PositiveResponsiveness, Quality, Professionalism, Value …More
  • Avatar Becky Tatum ★★★★★ 3 years ago
    Akisha was great and answered every question. Always responsive and courteous. Loved working with her!PositiveResponsiveness, Quality, Professionalism, Value …More
  • Avatar Kelvin N ★★★★★ 3 years ago
    Very Personable! Willing to teach and explain the more complex parts of a policy. All around good humans!
  • Avatar Loweida Warren ★★★★★ 3 years ago
    Excellent ,compassion, fast ,well spoken great jon keep up the good. Work need mor people like you.PositiveResponsiveness, Quality, Professionalism, Value …More
  • Avatar keith blue ★★★★★ 3 years ago
    Keisha was extremely professional and helpful.PositiveResponsiveness, Quality, Professionalism …More
  • Avatar Chris G ★★★★★ 3 years ago
    PositiveResponsiveness, Quality, Professionalism, ValueMore
  • Avatar Peggy Curtis ★★★★★ 3 years ago
  • Avatar Ron Leonhart ★★★★★ 3 years ago
    PositiveQuality, Professionalism, ValueMore
  • Avatar Anna Poche ★★★★★ 3 years ago
  • Avatar Veronica Garcia ★★★★★ 4 years ago
    I don’t quite remember how I found this agency because I’ve been with them for years but boy am I glad I did. They have exceptional service and are incredibly personable. Bridgett went above and beyond to help me with my policy and she … More walkway available to help with any questions I may have. When my father and brother were recovering from COVID I received the sweetest card in the mail from her and the agency. It was so unexpected and it completely made my day. This is by far the best company I deal with. Thank you Rani Alfers!
  • Avatar Leah Voss ★★★★★ 4 years ago
    We have home and auto with Rani and worked specifically with Bridgett to make sure we were getting the best premium possible. She definitely went over and beyond to help me and I was able to save so much money! Overall, it has just been … More a wonderful office to work with for the past two years. I don't see us moving our business any time soon.
  • Avatar Jake Bratcher ★★★★★ 4 years ago
    Nick Gorman with Rani Alfers was an absolutely fantastic person to work with! He is very attentive and responsive. I have had way too many horrible experiences with insurance agents and working with him was my pleasure. Do you ever feel … More as though that you're more intelligent than some of the people you speak with in this field and it's not even worth your time to go through the process? This process with Nick was not that experience. He really dug into finding the best deal possible deal for my own needs and extremely knowledgeable in all aspects. I actually learned something speaking with him! Rani has a great team that she is leading, and I'm sure I will do business with them again. Thank you Nick for your true hospitality and utmost respect. Those aspects mean more than saving money! Stay Golden.
  • Avatar Colleen Hutchings ★★★★★ 4 years ago
    Worked with Nick to review both my home and auto insurance coverage. He is knowledgeable and took the time to answer all my questions. We were able to lower my rates by making some adjustments to my policies. It was time well spent.PositiveResponsivenes … Mores, Professionalism …More
  • Avatar John Powers ★★★★★ 4 years ago
    Spoke to Nick, he was very courteous and professional and saved me a good bit on my auto insurance with better coverage than I had previously. Everyone from this office has been very helpful in follow ups and figuring out what I need in … More other areas. Highly recommended.
  • Avatar Patrice Sales-Simpson ★★★★★ 4 years ago
    After being a longtime Geico customer I switched to Farmers’s and I must say this office and Akisha Jones are literally the best! Timely and responsive and the customer service is Unparalleled. I’m so glad I switched. Akisha Jones is an … More excellent agent and goes above and beyond. I feel at ease knowing my policies are in great hands and that my agency truly cares about me as a consumer. I’d recommend anyone any day to this agency!
  • Avatar Ellyn Popanz ★★★★★ 4 years ago
    Akisha was wonderful to work with. She made me feel so at ease during our transactions, very professional and really knows the business aspect of this company. I recommend her highly!
  • Avatar Josh McPhail ★★★★★ 4 years ago
    Rani, Dan, and the rest of the team really know how to take care of business insurance needs. They can cover everything including Workers Comp! I highly recommend them to any business looking for insurance!
  • Avatar Glenn Dietel ★★★★★ 4 years ago
    Working with Bridgett has been the utmost superior experience that I've had working with auto or home insurance! Quick, friendly, knowledgeable and provides info and solutions to what you are looking for....PositiveProfessionalism … More …More
  • Avatar Vivian Abrams ★★★★★ 4 years ago
    Akisha Jones at Rani Alfers Agency is better than she has to be. She has been responsive and informative all while being unfailingly courteous.PositiveProfessionalism …More
  • Avatar Zoltan Snarf ★★★★★ 4 years ago
    Nick is a professional who goes the extra mile for others. He took time to explain my options and deliver peace of mind.PositiveResponsiveness, Quality, Professionalism, Value …More
  • Avatar Luis Mendoza ★★★★★ 4 years ago
    Great personnel. Everyone involved.The willingness to help step by stepIn whatever questions I have. Thank You.
  • Avatar Pedro Canedo ★★★★★ 4 years ago
    Only had one issue so far but Brigit is amazing and was able to help with that.
  • Avatar ggkeith Bables ★★★★★ 4 years ago
    Excellent customer service skills excellent place
  • Avatar menbm ayalewu ★★★★★ 4 years ago
    PositiveResponsiveness, Quality, Professionalism, ValueMore
  • Avatar Anthony Sola ★★★★★ 4 years ago
    PositiveResponsiveness, Quality, Professionalism, ValueMore
  • Avatar Meredith McKee ★★★★★ 4 years ago
    PositiveResponsiveness, Quality, ProfessionalismMore
  • Avatar Joe Elizondo ★★★★★ 5 years ago
    I highly recommend Rani's insurance agency. I have been a client for years and have always received great service from Rani and all of her agents. Everyone in her office always goes above and beyond for me, whether it is helping me … More with a claim or advising me on policy changes and options. I recently had a claim for roof damage, and Kasey helped with not only processing the claim quickly but also recommended a great roofer for me to use who has been very professional and delivered high quality work. This insurance agency is one of the best around!
  • Avatar Daphnne Rentas ★★★★★ 5 years ago
    Buying a home is a stressful time. There's so much paperwork and things you have to put into place. Rani Alfers Agency was recommended to me by a friend so that I could start the process of getting the homeowner's quote I needed. … More Brigit, my agent, has been fabulous to work with. Not only is she nice but she has been extremely helpful. Brigit answered all of my questions thoroughly and patiently, took the time to go over my options and got everything into place quickly. Overall I was provided a competitve quote that I was happy with while feeling like it covered everything I needed for my new home. To be honest, however, I still would have gone with this Farmer's agency even if their price had been slightly higher due to the great customer service from Brigit - for me that's just as important.
  • Avatar Dan Joss ★★★★★ 5 years ago
    I had to sort out some billing issues regarding my mother’s condo after she passed away. Brigit Torrez was an incredible help to me. She was caring, thoughtful, and she was very prompt and professional! She had everything sorted out for … More me with an email response in less than 2 hours! I wish all insurance companies were as courteous and prompt as Farmers, and especially Brigit. Incredible service during a tough time.
  • Avatar Robert Gaza ★★★★★ 5 years ago
    I highly recommend Akisha Jones for all your insurance needs. I just moved to North Texas and she has made our transition smoother than I could ever hope for. Not only is she responsive but she will do her best to get you the best price … More without sacrificing your coverage. Very open and honest
  • Avatar Nicolas Branch ★★★★★ 5 years ago
    Brigit and Antonio are super helpful and professional. They solved all of my insurance needs and walked me through the details of how the coverage's work. I am glad to be a part of the Rani Alfers team. You will be too!
  • Avatar Kim Rahebi ★★★★★ 5 years ago
    Awesome group, they take really good care of me. Call them for a quote and see what they can offer you. Their mixers are fun too!^^^That was 2018^^^2019 update: they called me on my birthday to wish me well, realized I was sick, and sent … More me a card with notes and signatures. Y’all, this place. They’re something else
  • Avatar Pedro Bria ★★★★★ 5 years ago
    I highly recommend Rani Alfers agency. I’ve been a customer for almost three year and have always received outstanding customer service. Brigit and Kasey answered all my questions and are fabulous to work with!
  • Avatar Annique MCCLELLAN ★★★★★ 5 years ago
    Keshia was wonderful to work with very she was very knowledgeable and professional. She made the process effortless for me which was appreciated. I plan on contacting her about other policies when time permits. It was definitely a pleasure … More doing business with her.Kudos to you KeshiaRespectfully,Annique Mc Clellan
  • Avatar PASSONITTE M ★★★★★ 5 years ago
    Brigit is the best Ever she go out of her way to make sure I am happy with farmers insurance if I have a problem she made sure I get it resolved in the same day...... Miss Brugit is the reason I am still with Farmers Insurance I have renters … More insurance and also have auto now....lol y’all I need to pay her because she’s the best
  • Avatar Zimm Zimmermann ★★★★★ 5 years ago
    One of the friendliest groups of people I have worked with in a long time. Made me realize how comforting it is to work with PEOPLE regarding my insurance versus Geico’s automation.
  • Avatar Garrett Sheffield ★★★★★ 5 years ago
    Great staff! They are so easy to talk to and they listen to any problems or concerns you might have. I would recommend this agency to anyone in the area!
  • Avatar AJ ★★★★★ 5 years ago
    Incredible response time ... best service and friendly staff! Love this agency and highly recommend
  • Avatar Gaby Almanza ★★★★★ 5 years ago
    Brigit is the best of the best! If you need insurance go to them! They are very helpful... thank you all for the help!
  • Avatar Decinda Sarratt ★★★★★ 5 years ago
    I spoke with Miss Brittany Romo she was very sweet and helpful, she answered all my questions and got back to me very fast! Thank~You
  • Avatar Jenn G ★★★★★ 5 years ago
    Great rates, friendly and professional staff, prompt communication and replies to all questions and requests.
  • Avatar Wennita Reed ★★★★★ 5 years ago
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  • Avatar D K ★★★★★ 6 years ago
    I was very pleased with the service and follow up I received from Josh Howard with the Rani Alfers agency. Not only did he answer all of my questions and thoroughly explained all aspects of my policy, he was very prompt. His customer … More service skills are outstanding and I highly recommend him. I will definitely use him for all of my future insurance needs.
  • Avatar Frank Wang ★★★★★ 6 years ago
    Daphne is our agent and she is wonderful, knowledgeable and very professional! We have had different insurance agents in the past but Daphne is the best! We like the way she handles business: honest, efficient, polite, transparent and … More always provides advices with consideration of clients' interests. We would highly recommend her to anyone in need of a reliable agent.Frank and Susan
  • Avatar Lety Solis ★★★★★ 6 years ago
    Rani's office has been excellent in serving our family. We have home and auto policies with Farmers for over 12 years!Her staff - Martiza- has always been friendly and expedite in our request.I have referred my family members and friends … More because let's face it, it hard to find someone like this in this day and time. Excellent customer service!
  • Avatar vishal coelho ★★★★★ 6 years ago
    Kasey from Rani Alfers was extremely helpful in setting up my claim, getting me in touch with a claims rep, setting up the repair appointment- the whole nine yards. I had a million and one questions regarding both my claim and policy and … More he took the time to respond, both over the phone and email; I really appreciate it!!
  • Avatar Scott Hagarbome ★★★★★ 6 years ago
    Rani's office has been very helpful with all of my insurance. I was in a motorcycle accident and they've been nothing but helpful, especially Britney Torrez. She's great and very personable. Would recommend.
  • Avatar Christina Dmytrus ★★★★★ 6 years ago
    Joshua Howard was very attentive to requests for information and had a patient attitude with me. Farmers offered the best bundle price for auto and home insurance by far. I know we will be taken care of with Farmers.
  • Avatar Michael Nast ★★★★★ 6 years ago
    Rani and her staff are the definition of excellence in customer service and offer excellent advice on your exact insurance needs. I highly recommend Rani and her team!
  • Avatar Annie Henry ★★★★★ 6 years ago
    I Love how Daphne took care of my cars and my house insurance , she is absolutely the best , she was very very helpful with a great attitude , and I got the best coverage with much better prices , love working with her , she made me feel … More that everything will be taking care of , not to worry and call her anytime I have a question or need help, Thank you Daphne
  • Avatar Mitchiko Jackson ★★★★★ 6 years ago
    Bright is always very accommodating and such a sweet person! She’s absolutely amazing at her job. She’s quick to reply and answer all of my questions!
  • Avatar Deanna F Dorman ★★★★★ 6 years ago
    They are wonderful!! Brigit got right back to me and was able to accommodate all of my requests at a more than reasonable rate. I highly recommend giving these ladies a call!!!
  • Avatar Jared Steele ★★★★★ 6 years ago
    Sebastian was great. Very helpful and informative - did not waste my time or try to upsell me. Loved the consultative nature and appreciate the quick turnaround on a short schedule.
  • Avatar Bradley White ★★★★★ 6 years ago
    Great personal attention and their prices are much lower than my previous insurance company by ALOT!!! changing to Farmers was the best insurance decision I have made.
  • Avatar Jon Hubach ★★★★★ 6 years ago
    Best Agency Ever. Took my claim quickly. I had my car fixed in less than a week. Couldn't have asked for better service.
  • Avatar William Jones ★★★★★ 6 years ago
    Very good customer service. Good product, I would recommend this insurance company!!! William Jones
  • Avatar Armando S ★★★★★ 6 years ago
    The agents are very helpful and will try to get you the best deal that you can get.
  • Avatar Gaby Leon ★★★★★ 6 years ago
    Perfect customer service. Briget is always so helpful! Thank you.
  • Avatar Gloria West ★★★★★ 6 years ago
    It was pleasant working with them , they were attentive.
  • Avatar Jill Ritchie ★★★★★ 6 years ago
    Daphne is the best!
  • Avatar Janie Owen-Bugh ★★★★★ 6 years ago
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  • Avatar Kamran Malik ★★★★★ 6 years ago
  • Avatar Kate McArthur ★★★★★ 7 years ago
    I have been with Rani Alfers Farmers Insurance Agency for almost 2 years and it has been an excellent experience every step of the way. The customer service is impeccable. I have been dealing with an accident that the other person was … More at fault and so I have been going through their insurance company, Allstate. It has been an absolute nightmare at every turn. Throughout the process I have reached out to Daphne at the Farmers Agency and she has been INCREDIBLE!!! Even though I was not at fault she has advised me along the way while making the process much less stressful. My car was deemed a total loss in the accident and so getting the car off my policy and my new car on the policy it has been a breeze with Daphne! I would strongly recommend this Farmers Agency to anyone and everyone for Life, Renters, and Car because I have all three through them and it has made life much less stressful!
  • Avatar jeff bacon ★★★★★ 7 years ago
    These guys are outstanding!!! They restore faith in the insurance industry. Their customer service is the best I've ever experienced. Daphne, Sam, Jack, Elise...just to name a few have bent over backwards to make sure we received … More the best price, service and follow up with some issues related to a car accident.Looking for a great group of people call Rani Alfers group. Thanks guys - Jeff
  • Avatar Jim White ★★★★★ 7 years ago
    Working with this Group has been nothing but a pleasure! Daphne has been by far the BEST Insurance representative we have ever had the pleasure of working with. She was able to give us lighting fast quotes and information when making the … More decision to switch our Auto and Home Policies. DAPHNE IS BY FAR THE BEST!!!
  • Avatar Robert Luke Jr. ★★★★★ 7 years ago
    Wonderful service, Rani is not only very nice but also pointed out and fixed a form error I made that saved me close to 20% of my renters premium. My family has used farmers for decades and I can see why. Great company
  • Avatar David Poche ★★★★★ 7 years ago
    I was treated with respect and professionalism. All of my needs were met and explained to my best Benifit.There were no questions left unanswered.I highly recommend this agency for your insurance needs.David PocheFriscoTexas
  • Avatar Faith Caro ★★★★★ 7 years ago
    Very nice and knowledgeable people!!! Great prices! I received the insurance in needed fast! Literally 15-20 minutes over the phone! OVER THE PHONE! Where can you receive service like this over the phone, Rani Alfers Farmers Insurance!!!! … More Thanks! Very satisfied!!!!
  • Avatar Lucy ★★★★★ 7 years ago
    It was a smooth, fast transaction, all docs., ready to go. And Customer service from agent to Manager was great. Deal with real needs of client is all about.I highly recommend this office.Luz Wynne
  • Avatar Lee Gill ★★★★★ 7 years ago
    The customer service experience at Rani Alfers is unlike any other service experienced. Thank you Maritza, Daphne and all agents for what you do!
  • Avatar Dan Bolton ★★★★★ 7 years ago
    Rani Alfers Agency Farmers Insurance Great Service and Sales! Auto, Home, Life, Business, Boats, Motocycles, RVs, and other Specialties!
  • Avatar Ty Streamz ★★★★★ 7 years ago
    Great insurance company very nice and professional with excellent saving I would recommend anyone to call and get started on your new policy.
  • Avatar Amazighen Akselis ★★★★★ 7 years ago
    I love dealing with farmers insurance . Daphne you are the best.
  • Avatar Mark Andrew Zwartynski (Markie Z) ★★★★★ 7 years ago
    Excellent knowledge of the industry and products as well as superb customer service!
  • Avatar Kimmy Ross ★★★★★ 7 years ago
    They really care about there customers.
  • Avatar Sarahi Negrete ★★★★★ 7 years ago
    Excellent service, their staff really helped me choose them, their prices are very affordable, and if I have any questions I can call them and receive a quick response, I am very grateful to Daphne for all her help.
  • Avatar Alfred Zech ★★★★★ 7 years ago
  • Avatar Katherine Hopkins ★★★★★ 7 years ago
  • Avatar Charlotte Lewis ★★★★★ 7 years ago
  • Avatar Jorge Blando ★★★★★ 7 years ago
  • Avatar Mark Montez ★★★★★ 8 years ago
    Daphne Varner is outstanding! I have never worked with an insurance agent as good as her! Whenever I need help she is right there to provided it. I feel like I am her only client when we work together. It feels like I have a "friend … More in the business" I have already recommended Daphne and Farmers to my mother and friends. I would recommend her and Farmers insurance to anyone. She really take the time to explain everything to me and helps me every step of the way. This is the way insurance companies should be. If your not happy with your insurance company then you need to make the switch!
  • Avatar Sherene Fenton ★★★★★ 8 years ago
    I have had insurance through several other insurance agencies before but Farmers Insurance have been my best experience hands down. The agents are wonderful and respond to every question in a timely manner. I've delt with Maritza … More on several occasions and she is an absolute gem.I recently moved to Florida and they don't cover this region, but if they did I would stay with them forever.I'm a very satisfied customer.
  • Avatar Valerie Flores ★★★★★ 8 years ago
    Daphne Varner is always so pleasent and helpful to speak to when assisting with my home insurance needs. She finds the best rates and solutions to my needs and delivers the information with clarity. I appreciate her knowledge, skills and … More uplifting spirit. I highly recommend Daphne and Farmers - Rani Alfers Agentcy to anyone who is looking for the best insurance deals and who appreciates great customer service every single time.Thanks Daphne!!!!
  • Avatar PyroQuyn ShaunWatts ★★★★★ 8 years ago
    Daphne is AMAZING!! She always seems to be in very good spirits, has a bubbly personality, and you can always "hear" her smile. Her customer service skills are well above par. She knows her business and always goes above and behond … More to make sure I'm making the right moves. She takes the time to understand and get to know her customers. I recommend Farmers to everyone.
  • Avatar Brandon Carr ★★★★★ 8 years ago
    Daphne Varner is outstanding! We needed to change our policies quickly and Daphne took great care of us. Not to mention, we received more coverage for a lower price on our home, auto and life policies.
  • Avatar La Nita Malone ★★★★★ 8 years ago
    They are professional, knowledgeable and their customer service skills are over and beyond what you can imagine. I found this office based on their reviews and I have had an awesome experience. Not to mention they have saved us $500.Daphne, … More the account manager is #Awesome.
  • Avatar A. Cornell ★★★★★ 8 years ago
    Great Insurance company! Definitely recommend Daphne Varner for being a awesome Insurance agent! She's very helpful and friendly! She is definitely a blessing! I'm thankful that I crossed path with such an awesome Insurance agent! … More
  • Avatar Darren Bencivengo ★★★★★ 8 years ago
    I cannot recommend them enough. They were able to find me the best rates for coverage after shopping around but most importantly, they were available when I needed them the most. I highly recommend this office for home and auto insurance … More needs.
  • Avatar Orlando Bello ★★★★★ 8 years ago
    Great service, even better people. Sebastian and Maritza help me transition my Auto and home policy seamlessly. Highly recommend getting quotes from this office.
  • Avatar Marcella McCoy ★★★★★ 8 years ago
    Excellent insurance agency! Unbeatable customer service and dependability. They have helped my family through several disasters! Would recommend them to anyone with zero hesitation!
  • Avatar Maria Lozano ★★★★★ 8 years ago
    I love my Insurance Agency and my agent Maritza is awesome and makes me feel like a VIP every time I reach out to her. Farmers is the best!
  • Avatar Carolyn Tamazyan ★★★★★ 8 years ago
    Rani Alfers and the entire team at agency are awesome, including Daphne!!! Thank you for a smooth process in helping me find the right coverage !!
  • Avatar Anahimi Hernandez ★★★★★ 8 years ago
    I would definitely recommend them. I was recommended by my aunt and I'm so happy I called them.Pablo was very helpful and took care of everything I needed. I thought it would be a very hard process but they make everything simple.Great … More service !Thank you
  • Avatar Edwin Flores ★★★★★ 8 years ago
    Rani Alfers and her office have always been so helpful with our insurance needs. I would highly recommend them.
  • Avatar Sarah Bennett ★★★★★ 8 years ago
    From start to finish they handled our needs quickly and professionally. I highly recommend.
  • Avatar veronica rios ★★★★★ 8 years ago
    They amazing best insurance I can have they have great deals...
  • Avatar ★★★★★ 8 years ago
    Great service and fast reaction! 5 star, strongly recommended!
  • Avatar Donnett Patterson ★★★★★ 8 years ago
    Professionalism
  • Avatar Mary Ticknor ★★★★★ 8 years ago
  • Avatar Jonhua Qin ★★★★★ 8 years ago
  • Avatar Sean Mackey ★★★★★ 8 years ago
  • Avatar Shirley Westra ★★★★★ 8 years ago
  • Avatar Y ★★★★★ 8 years ago
  • Avatar Tami Garnett ★★★★★ 9 years ago
    Maritza has been our Account Manager since we started at Farmers insurance, and she and the Farmers team have been a joy to work with. They are very professional and friendly and they take a genuine interest in saving my family money! They've … More celebrated our mile stones and they are threre in the time of crisis. I'm super proud to be with Farmers Insurance and I'm looking to continue a long relationship with them!
  • Avatar Deanna Kent ★★★★★ 9 years ago
    Our agent, Daphne Nzeyimana, was able to get us more coverage at a lower rate than we had with Geico, for both car and home owners insurance. Daphne Nzeyimana is approachable, smart, dedicated, passionate, and hard working. Daphne makes … More it clear that her clients are her priority.
  • Avatar Tairreshel Hill ★★★★★ 9 years ago
    Maritza is the best!!! She is the most amazing agent to work with! Ty girrrrrllllllll!!!! I love my charger and she made sure i could pull n off the lot with the best deal.
  • Avatar Shishir Saha ★★★★★ 9 years ago
  • Avatar Larry Brown ★★★★★ 9 years ago

Office Address & Hours

15400 Knoll Trail Drive #112
Dallas, Texas 75248
Phone: 972-661-5200

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

After hours by appointment only.

Our team of knowledgeable agents are experts at finding the right coverage for your family, or your business. Get your insurance quote now.